Terms of Use of the M2Safe Application
You can navigate these Terms more easily using this table of contents:
- Introductory provisions
- Providing the Application
- User account
- Duration of the agreement and updates
- Application content and its defects
- User feedback
- Personal data protection
- Out-of-court resolution of consumer disputes
- Final provisions
Introductory provisions
- These terms (the "Terms") govern the provision of content through our M2Safe application (the "Application") and related services.
- The provider of the Application's content is Real invest point s.r.o., Company ID 01390783, with its registered office at Cejl 82/58, Zábrdovice (Brno-střed), 602 00 Brno, Czech Republic. You can also reach us by phone at +420 735 243 432 or by email at [email protected].
- By registering in our Application, you confirm your agreement with these Terms, making them binding for both parties. Registration cannot be completed without your consent to the Terms.
- In these Terms, the "contracting parties" are, on one side, us as the content provider (the "Provider") and, on the other, you as its user (the "User"). The Provider and the User are together referred to as the "contracting parties."
- These Terms further define and specify the rights and obligations of the contracting parties and, in their valid wording, form the content of the agreement on the provision of content.
- In these Terms, the following terms have the meaning given below:
- "Content" means, depending on context, the Application provided by us or its content (the information displayed in it).
- You are a "Consumer" if you enter into the agreement with us as a natural person outside the scope of your business activity or the independent exercise of your profession, or otherwise deal with us as such.
- These Terms exclude the application of the User's own terms and conditions.
Providing the Application
- Our Application is freely available for download from Google Play and the App Store for devices running Android or iOS.
- The Application is intended primarily for the Provider's existing clients. To start using the Application, you must first register and create a user account.
- At the moment you fill in your email address and password and press the REGISTER button, your obligation to comply with these Terms arises.
- Access to the Content is entirely free of charge. The Application's content is made available to you immediately after successful registration.
- A detailed description of the Application is always provided directly in the relevant app store; we undertake to make reasonable efforts to keep the Application functional and secure.
- Following registration, you will receive a confirmation email at the address you provided, which, in the case of Consumers, also serves as confirmation of the concluded distance agreement in text form within the meaning of Section 1824a of the Czech Civil Code.
- The content of the agreement may be recorded and archived by the Provider for a period of 3 years. The archived agreement is not available to the User, even upon request; however, the User will always receive information about the content of the agreement in the form of a registration confirmation.
- The agreement can be concluded in the language version of the Application you use to register (Czech or English).
User account
- Each user account may be used by only one person. The User is entitled to use the Content solely for their own personal needs.
- The user account must be protected with a non-trivial password of at least 8 characters, containing lowercase and uppercase letters and at least one special character. If the User discovers any misuse of their account, they must report it to the Provider without undue delay.
- The Provider will make reasonable efforts to ensure the availability of the Content, and thus of user accounts, to at least 90% in a given calendar month. Availability is measured on all working days of the calendar month between 8:00 a.m. and 8:00 p.m. at the location where the Provider's server connects to the network. Planned outages announced to Users in advance are not included in this calculation. The Provider does not, however, guarantee this level of availability.
- For security reasons, the Provider does not know Users' account passwords. If you forget yours, please use the password-recovery mechanism in the Application.
- The User undertakes to refrain from any interference with the Application beyond its normal user use. In particular, the User is not entitled to make copies of the Application or any part of it, modify it, reverse-translate, decompile, or disassemble its program code or any part of it. The User is also not entitled to unblock, disable, or circumvent any protective features of the Application or features protecting the rights and legitimate interests of the Provider or third parties.
- The User acknowledges that the content of the Application may be subject to intellectual property rights, industrial property rights, trade secrets, or may otherwise be protected. No licence to use the Application's content is granted to the User.
- The Provider is entitled to temporarily restrict access to user accounts in the event of security risks. If a User unlawfully interferes with copyright or takes steps aimed at breaching the technical protection of the Application, their account may be permanently disabled.
- Access to user accounts may also be temporarily restricted during updates.
- The User is obliged to keep the personal data provided in the user account up to date.
Duration of the agreement and updates
- The Content will be made available to Users for as long as the Application is operated; however, the Provider undertakes to notify Users of the anticipated discontinuation of the Application's operation at least 30 days in advance.
- The User may terminate the agreement at any time by cancelling their account directly in the Application. In such a case, the agreement terminates immediately, with effect for the future.
- By registering, the User agrees that the Content will be made available immediately; the User therefore has no right to withdraw from this agreement, even though it was concluded by distance means. This does not, however, affect the User's right to terminate the agreement in the manner described above.
- The Provider will make efforts toward the functionality of the Application for the purposes described in the relevant app store, provided that the Application is used by the User on devices meeting the following minimum technical requirements:
- Android devices: minimum version Android 8.0
- iOS devices: minimum version iOS 15.0; compatible with iPhone and iPad.
- The Provider will make available to the User the latest version of the Content available at the time the agreement is concluded and, through the app store, is entitled to provide the User with updates necessary to keep the Content usable throughout the duration of the contractual relationship.
- If User cooperation is required to install an update, the User must be notified of its availability. If the User fails to install the update within a reasonable time despite the notification, they run the risk of the Application malfunctioning, as well as security risks, which the User expressly acknowledges.
- Apart from updates, the Provider is entitled, but not obliged, to change the Content in order to improve its functions, appearance, compatibility, interoperability, and other properties. In such cases, the Provider will notify the User of changes to the Content in a clear and understandable manner.
- If the User is a Consumer, the Provider may only make such changes if they do not result in additional costs for the Consumer. If the changes worsen the Consumer's access to or use of the Content in a way that is not merely insignificant, the Provider will notify the Consumer in reasonable time before the change is made, in text form, of the nature of the change, the time it will be made, and the right to terminate the obligation. This notice may also be given in the description of the update.
Application content and its defects
- Given the gratuitous nature of the relationship between the Provider and the User, the Provider bears no liability for the functionality of the Application or for its content. The User expressly acknowledges this.
- The Provider is likewise not liable for the content of the Application, i.e. it does not guarantee the accuracy or completeness of the information provided in the Application, and is therefore not liable for the User's use of such information. However, at the User's individual request, the Provider is prepared to verify the accuracy and completeness of specific information.
- The User acknowledges that the Application is operated by the Provider in order to give existing clients an overview of their real estate investments, to inform them, and to communicate updates. The Provider does not, however, guarantee continuous maintenance of the Application or its content, nor the up-to-dateness of the information provided in it.
- The Application is not used to make payments or carry out any other financial transactions – it serves exclusively to display an overview of information.
User feedback
- Users may post authentic feedback about the Application in the app stores.
- Review management is under the control of the app store operators, and the Provider does not influence it in any way.
Personal data protection
- We value your privacy greatly; detailed information about the processing of the personal data you provide can be found in our Privacy Policy.
Out-of-court resolution of consumer disputes
- If a consumer dispute arises between the Provider and a Consumer from a concluded agreement that cannot be resolved by mutual agreement, the Consumer may submit a proposal for out-of-court resolution of such a dispute to the competent body, which is:
- Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate – ADR Department, Štěpánská 44, 110 00 Prague 1.
- Email: [email protected]
- Web: adr.coi.cz
- The Consumer may also use the online dispute resolution platform established by the European Commission at http://ec.europa.eu/consumers/odr/.
Final provisions
- Rights and obligations not regulated by these Terms are governed by the agreement and the relevant provisions of the Czech Civil Code.
- The Provider is entitled to make all notices, terminations, and other legal actions related to these Terms through the Application.
- The Provider is entitled to unilaterally amend these Terms. The current wording of the Terms is available in the Application at least 30 days before the change takes effect.
- To fulfil the purpose of the agreement, the contracting parties undertake to provide each other with the necessary cooperation upon the other party's request.
These Terms are valid and effective as of 16 September 2026.